Help Center | Titan Outdoor Solutions Support & Resources

Find answers to common questions, maintenance tips, and support for your outdoor living solutions.

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Product Support section featuring a hands holding star icon — maintenance guides, operation instructions, and care tips for pergola, motorized screen, and outdoor installation owners seeking long-term performance and product longevity

Product Support

Maintenance guides, operation instructions, and care tips for your pergola, screens, or outdoor installations.

Installation Questions section featuring a settings and save icon — what to expect during installation, timeline information, and preparation guidelines for pergola, motorized screen, and outdoor living space installations

Installation Questions

What to expect during installation, timeline information, and preparation guidelines.

Warranty and Service section featuring a clipboard and document icon — information about warranties, service requests, and post-installation support for pergola, motorized screen, and outdoor living space installations

Warranty & Service

Information about warranties, service requests, and post-installation support.

General Questions section featuring a building and document icon — common questions about products, services, and process for pergola, motorized screen, and outdoor living space installations covering everything homeowners and contractors need to know

General Questions

Common questions about our products, services, and process.

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Frequently Asked Questions

Do I need both hurricane shutters and motorized screens, or can I choose one?

It depends on your priorities. If you're in a coastal area like Jacksonville Beach or St. Augustine, hurricane shutters are essential for storm protection and insurance discounts. Motorized screens are for daily comfort—blocking sun, bugs, and making your outdoor space usable. Many homeowners get shutters first for safety, then add screens later for lifestyle. We'll help you prioritize based on your situation.

How fast can I deploy hurricane shutters when a storm is approaching?

Motorized rolldown shutters deploy in 30-60 seconds per window with the push of a button. Manual systems like accordion shutters take 2-3 minutes per window. Either way, you can protect your entire home in under 30 minutes—no scrambling, no last-minute panic.

Will motorized screens really keep bugs out and make my patio cooler?

Yes. Our motorized retractable screens block up to 90% of UV rays and heat while keeping mosquitoes, no-see-ums, and other insects completely out. Homeowners report their patios are 10-15°F cooler and finally usable during Florida summers. It's like adding an air-conditioned room to your house.

Do hurricane shutters qualify me for insurance discounts?

Absolutely. Most Florida insurance companies offer 10-30% discounts on your wind premium when you install approved hurricane shutters. We provide all the documentation you need to file with your insurer. The savings often pay for your shutters over time.

How long does installation take, and will you handle permits?

Most installations take 1-3 days depending on the size of your home and number of openings. Yes, we handle all permits and inspections for both shutters and screens. You don't deal with building departments or paperwork—we take care of everything and ensure code compliance.

Need Additional Support?

Can't find what you're looking for? Our team is here to help.

Call: (904) 484-7580

Email: [email protected]